| Word | Meaning |
|---|---|
| Document | A file you add: a PDF, Word file, spreadsheet, slide deck, web page or text. |
| Page | What a document becomes after it is read and verified. Answers are written from pages. |
| Piece / part | A long document is split into parts of a few pages, each built into its own page. |
| Verified | Every sentence on the page was matched to the lines of the original document. |
| Build | Turning new or changed documents into verified pages. |
| Source | The page and lines an answer point came from. Click a line button on a page to open the original at those lines. |
| Answer check | The second check after each answer: every cited point is compared with its source. |
| Not confirmed | A point in an answer that its source does not clearly say. Read the source before relying on it. |
| Topic filter | A choice under the question box that limits answers to one part of the knowledge base. |
| Topic page | One subject (a product, rule, licence, market) gathered across documents: sentences copied word for word from verified pages, each with its source. |
| Saved answer | An answer an owner kept for colleagues. Only the points the answer check confirmed are kept, and each stops showing if its page changes. |
| Unanswered question | A question no verified page could answer. Owners see them grouped and counted, so they know which document to add. |
| Role | What a person may do and see, from viewer to owner. |
| Team | A group of people who see the same folders, for example Marketing or Compliance. |
| Connection | A link to an outside service, such as a Google Drive folder or a Slack channel. |
| Search update | Making new pages findable in the chat. It happens automatically. |
I.Overview•Getting started04 / 37
Getting started
Glossary.
The words you will see in the chat and the console.
